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Patient Threatens Treating Doctors

The Facts

A surgical patient, also receiving services in the behavioral health unit, threatened to kill treating doctors via multiple emails to a shared mailbox. One email had a selfie photo of her holding a kitchen knife.

Our Response

The insured received the following services:

  • Crisis management response services related to threat assessment
  • Recommendations regarding contacting law enforcement, 'Be On the Lookout Alert', hospital security practices, background check
  • Communications recommendations related to notification of involved stakeholders

The Value

The value the insured received included:

  • Confirmation of the actions already taken by the insured
  • Guidance on additional actions to keep everyone safe