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Patient Suicide

The Facts

A patient committed suicide in a bathroom. Shots heard by employees and other patients.

Our Response

The insured received the following services:

  • Crisis management consultation
  • Guidance on messaging and emotional support of victim's family and impacted employees and patients; introduction to a counseling provider

The Value

While not a covered event under the policy, as suicide is excluded, the event was treated as a Circumstance

The value the insured received included: 

  • Immediate guidance on decisions, actions and communications that enabled them to support their stakeholders

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