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Client Threatens to Kill Insurance Agent

The Facts

A husband and wife separated. They jointly owned a business and the husband was having difficulty obtaining insurance. The wife indicated her husband made threatening statements regarding the insurance agent.

Our Response

The insured received the following services:

  • Crisis management
  • Assessment of threat level
  • De-escalation strategies

The Value

The value the insured received included:

  • Receipt of assistance to address concerns for safety and de-escalate the situation with the customer

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