An unregistered guest refused to depart a room, after pushing his way in when a Room Attendant was cleaning. Security responded to find him in the bathroom. When he exited, a handgun was sticking out of his suitcase, which he grabbed and pointed at the Casino staff.
Security de-escalated the situation and escorted him out of the building. While walking through the Casino, the gun was inside his jacket. He was arrested in the parking lot. Security placed the Casino on Lockout for a few minutes. Little to no interruption to operations.
The insured received the following services:
The value the insured received included: