Beazley is always looking forward to connecting with partners and clients.
Paris, France
+33 1 70 81 59 29
Email MicheleIn the event you wish to make a complaint, you may contact your broker in the first instance. Alternatively, you can contact us using the following details:
1 Rue St Georges, 2nd Floor
Paris 75009
France
Telephone: +33 (0)1 7081 5920
Fax:+44 (0)20 7082 5198
Email: Beazley.complaints@beazley.com
Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to:
Insurance Ombudsman at the French Federation of
Insurers (FFSA) / Le Mediateur de la FFSA
TSA 50110
75441 Paris Cedex 09
France
www.ffa-assurance.fr
www.mediation-assurance.org
The Insurance Ombudsman will deal with complaints from policyholders and insureds that are individual persons. It will not deal with complaints from individual third-party claimants or beneficiaries or any legal entity.
Munich, Germany
+49 (0)89 4520 54933
Email ChrisIn the event you wish to make a complaint, you may contact your broker in the first instance. Alternatively, you can contact us using the following details:
Rosental 4
80331 Munich
Germany
Telephone: +49 (0)89 4520 54900
beazley.complaints@beazley.com
Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to:
The Insurance Ombudsman
Insurance Ombudsman / Versicherungsombudsmann e. V. Postfach 080632
10006 Berlin
Germany
Telephone: 0800 3696000
Fax: 0800 3699000
http://www.versicherungsombudsmann.de/home.html
An individual person can refer a complaint to BaFin at any time and without first submitting the complaint to the relevant insurer or the Insurance Ombudsman.
The Federal Institute for Financial Services
Federal Institute for Financial Services / Bundesanstalt für
Finanzdienstleistung (BaFin)
Graurheindorfer Straße 108
53117 Bonn
Germany
Telephone: +49 (0)228 29970299
http://www.bafin.de/EN/Consumers/ComplaintsContacts/ComplaintsToBafin/complaintstobafin_node.html
Spain
+34 935 24 99 92
Email AnaIn the event you wish to make a complaint, you may contact your broker in the first instance. Alternatively, you can contact us using the following details:
Avenida Diagonal 209-211
Torre Glories. Planta 28
08018. Barcelona
Spain
Telephone: +34 935 249 950
beazley.complaints@beazley.com
Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to Dirección General de Seguros y Fondos de Pensiones /
Directorate General of Insurance and Pension Funds
Paseo de la Castellana, 44
28046 Madrid
Spain
Tel: 902 19 11 11
www.dgsfp.mineco.es/reclamaciones
Complaints from individuals and corporate entities may be referred to the insurance regulator, the Directorate General of Insurance and Pension Funds (DGS). The DGS deals with complaints in respect of mass risks written by local and EEA insurers.
UK & Ireland Partner Engagement Manager
Birmingham, UK
+44 121 393 2957
Email Matt
Country Manager & Head of Partner Engagement UK & Ireland
Birmingham, UK
+44 (0)12 1393 3087
Email Sam
London, UK
+44 (0)20 7674 7407
Email Rachel
London, UK
+44 (0)20 7674 8026
Email Phoebe
London, UK
Raymond.maher@beazley.com
Email Ray
London, UK
+44 20 7674 7360
Email FredIn the event you wish to make a complaint you may contact us on:
22 Bishopsgate
London
EC2N 4BQ
United Kingdom
Tel: +44 (0)20 7667 0623
Fax:+44 (0)20 7082 5198
beazley.complaints@beazley.com
Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to:
Head office and office for German speakers:
Ombudsman of Private Insurance
In Gassen 14
Postfach 181
8024 Zurich
Switzerland
Tel: 044 211 30 90
Fax: 044 212 52 20
E-mail: help@versicherungsombudsman.ch
Branch office for French speakers:
Ombudsman of Private Insurance
Chemin des Trois-Rois 2
Case postale 5843
1002 Lausanne
Switzerland
Tel: 021 317 52 71
Fax: 021 317 52 70
E-mail: help@ombudsman-assurance.ch
Branch office for Italian speakers:
Ombudsman of Private Insurance
Via Giulio Pocobelli 8
Casella postale
6903 Lugano
Switzerland
Tel: 091 967 17 83
Fax: 091 966 72 52
E-mail: help@ombudsman-assicurazione.ch
In the event you wish to make a complaint you may contact us on:
65 Memorial Road (The Rutherford Building) Suite 320
West Hartford Connecticut, 06107 USA
Tel: +1 (860) 677 3700
Fax: +1 (860) 232-3258
us.complaints@beazley.com
Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to your relevant / local Department of Insurance for consideration.
Singapore
+65 65 97 26 23
Email LucienIn the event you wish to make a complaint you may contact us on:
138 Market Street, #03-04
Capita Green
Singapore 048946
Telephone: +65 6576 6288
Fax: +65 6636 1216
beazley.complaints@beazley.com
Should you remain dissatisfied with the response you receive from us, you may if you wish, be eligible to refer your complaint to the local Ombudsman / EDR in your country.
Toronto, Canada
+1 (416) 777 6877
Email Kim
Toronto, Canada
+1 (416) 777 6876
Email EmilieIn the event you wish to make a complaint you may contact us on:
First Canadian Place
100 King Street West
Suite 4530
P.O. Box 328
Toronto, Ontario M5X 1E1
Canada
Telephone: +1 (416) 601 2155
Fax: +1 (860) 679 0247
beazley.complaints@beazley.com
Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to: General Insurance OmbudService (GIO)
www.giocanada.org
Toronto, Canada
+1 (416) 777 6877
Email KimPour déposer une réclamation, vous pouvez nous contacter aux coordonnées suivantes :
First Canadian Place
100 King Street West
Suite 4530
P.O. Box 328
Toronto, Ontario M5X 1E1
Canada
Télephone: +1 (416) 601 2155
Téléc: +1 (860) 679 0247
beazley.complaints@beazley.com
Si vous n’êtes pas satisfait(e) de notre réponse, vous pouvez soumettre une réclamation à : General Insurance OmbudService (GIO)
www.giocanada.org
In the event you wish to make a complaint you may contact us on:
1221 Brickell Avenue
Suite 1740
Miami, FL
33131
USA
Telephone: +1 (786) 843 3200
Fax: +1 (860) 679 0247
us.complaints@beazley.com
Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to your relevant / local EDR for consideration.