Kontakt

Eine Beschwerde einreichen

Falls Sie eine Beschwerde einreichen möchten, können Sie sich zunächst an Ihren Makler wenden. Alternativ können Sie uns unter den folgenden Kontaktdaten kontaktieren:

Rosental 4 
80331 München 
Deutschland 
Telefon: +49 (0)89 4520 54900
beazley.complaints@beazley.com 

Sollten Sie mit der Antwort, die Sie von uns erhalten, nicht zufrieden sein, können Sie Ihre Beschwerde auf Wunsch an folgende Adresse richten:

Der Ombudsmann für Versicherungen

Versicherungsombudsmann e. V. Postfach 080632 
10006 Berlin

Deutschland Telefon: 0800 3696000 
Fax: 0800 3699000

http://www.versicherungsombudsmann.de/home.html

Eine natürliche Person kann jederzeit und ohne vorherige Beschwerde bei dem zuständigen Versicherer oder dem Versicherungsombudsmann eine Beschwerde an die BaFin richten.

Das Eidgenössische Institut für Finanzdienstleistungen

Bundesanstalt für
Finanzdienstleistung (BaFin)
Graurheindorfer Straße 108
53117 Bonn
Deutschland

Telefon: +49 (0)228 29970299 

http://www.bafin.de/EN/Consumers/ComplaintsContacts/ComplaintsToBafin/complaintstobafin_node.html

Making a Complaint

In the event you wish to make a complaint, you may contact your broker in the first instance. Alternatively, you can contact us using the following details: 

1 Rue St Georges, 2nd Floor
Paris 75009
France

Telephone: +33 (0)1 7081 5920
Fax:+44 (0)20 7082 5198 
Email: Beazley.complaints@beazley.com 

Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to:

Insurance Ombudsman at the French Federation of

Insurers (FFSA) / Le Mediateur de la FFSA
TSA 50110
75441 Paris Cedex 09
France
www.ffa-assurance.fr 
www.mediation-assurance.org

The Insurance Ombudsman will deal with complaints from policyholders and insureds that are individual persons. It will not deal with complaints from individual third-party claimants or beneficiaries or any legal entity.

Making a Complaint

In the event you wish to make a complaint, you may contact your broker in the first instance. Alternatively, you can contact us using the following details: 

Avenida Diagonal 209-211
Torre Glories. Planta 28
08018. Barcelona
Spain

Telephone: +34 935 249 950
beazley.complaints@beazley.com 

Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to Dirección General de Seguros y Fondos de Pensiones /

Directorate General of Insurance and Pension Funds

Paseo de la Castellana, 44
28046 Madrid
Spain
Tel: 902 19 11 11
www.dgsfp.mineco.es/reclamaciones

Complaints from individuals and corporate entities may be referred to the insurance regulator, the Directorate General of Insurance and Pension Funds (DGS). The DGS deals with complaints in respect of mass risks written by local and EEA insurers.

To find a broker relations team member near you, hover over the representative's name for their contact information.

Making a Complaint

In the event you wish to make a complaint you may contact us on: 

22 Bishopsgate
London
EC2N 4BQ
United Kingdom

Tel: +44 (0)20 7667 0623
Fax:+44 (0)20 7082 5198

beazley.complaints@beazley.com 

Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to:

Head office and office for German speakers:

Ombudsman of Private Insurance
In Gassen 14
Postfach 181
8024 Zurich
Switzerland

Tel: 044 211 30 90
Fax: 044 212 52 20

E-mail: help@versicherungsombudsman.ch

Branch office for French speakers:

Ombudsman of Private Insurance
Chemin des Trois-Rois 2
Case postale 5843
1002 Lausanne
Switzerland

Tel: 021 317 52 71
Fax: 021 317 52 70

E-mail: help@ombudsman-assurance.ch

Branch office for Italian speakers:

Ombudsman of Private Insurance
Via Giulio Pocobelli 8
Casella postale
6903 Lugano
Switzerland

Tel: 091 967 17 83
Fax: 091 966 72 52

E-mail: help@ombudsman-assicurazione.ch

Making a Complaint

In the event you wish to make a complaint you may contact us on:

65 Memorial Road (The Rutherford Building) Suite 320
West Hartford
Connecticut, 06107 USA
Tel: +1 (860) 677 3700
Fax: +1 (860) 232-3258
us.complaints@beazley.com

Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to your relevant / local Department of Insurance for consideration.

Making a Complaint

In the event you wish to make a complaint you may contact us on:

First Canadian Place
100 King Street West
Suite 4530
P.O. Box 328
Toronto, Ontario M5X 1E1
Canada

Telephone: +1 (416) 601 2155
Fax: +1 (860) 679 0247
beazley.complaints@beazley.com 

Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to: General Insurance OmbudService (GIO)
www.giocanada.org

Dépôt d’une réclamation

Pour déposer une réclamation, vous pouvez nous contacter aux coordonnées suivantes :

First Canadian Place
100 King Street West
Suite 4530
P.O. Box 328
Toronto, Ontario M5X 1E1
Canada

Télephone: +1 (416) 601 2155
Téléc: +1 (860) 679 0247

beazley.complaints@beazley.com 

Si vous n’êtes pas satisfait(e) de notre réponse, vous pouvez soumettre une réclamation à : General Insurance OmbudService (GIO)
www.giocanada.org

Making a Complaint

In the event you wish to make a complaint you may contact us on: 

138 Market Street, #03-04
Capita Green
Singapore 048946
Telephone: +65 6576 6288
Fax: +65 6636 1216
beazley.complaints@beazley.com 

Should you remain dissatisfied with the response you receive from us, you may if you wish, be eligible to refer your complaint to the local Ombudsman / EDR in your country.

Making a Complaint

In the event you wish to make a complaint you may contact us on:

1221 Brickell Avenue
Suite 1740
Miami, FL
33131
USA

Telephone: +1 (786) 843 3200
Fax: +1 (860) 679 0247
us.complaints@beazley.com 

Should you remain dissatisfied with the response you receive from us, you may if you wish, refer your complaint to your relevant / local EDR for consideration.